Privacy Policy

Welcome to TeamRoc.com (“TeamRoc,” “we,” “us,” or “our”). We take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or use our website TeamRoc.com (the “Site”), register for services, make purchases, or otherwise interact with us.

1. What Information We Collect

When you interact with TeamRoc, we may collect:

  • Personal Information you provide: name, address, phone number, email address, date of birth, username/password, payment or billing information (including credit card details), as needed for registration, purchase, subscriptions, customer support, and other services.

  • Usage Information: IP address, device information, browser type, operating system, pages visited, time spent on pages, navigation paths, referring URLs.

  • Cookie and Tracking Data: We use cookies, web beacons, pixels, and similar technologies to collect information about your usage of the Site, preferences, and browsing behavior.

  • Third-Party Data: Information from partners, service providers, or publicly available sources to supplement our records (for example, for identity verification, fraud detection, or profiling).

2. How We Use Your Information

We may use your data for the following purposes:

  • To provide, operate, and maintain the Site and our services.

  • To process and manage your orders, subscriptions, or transactions.

  • To communicate with you: send confirmations, updates, newsletters, promotional emails (if you opt in), customer service responses.

  • To personalize your experience: tailoring content, offers, and recommendations.

  • To improve our Site: analyze usage trends, track and fix issues, improve features.

  • To detect, prevent, or address fraud, security issues, or illegal activities.

  • To comply with legal obligations, regulations, or law enforcement requests.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following cases:

  • With service providers, contractors, or partners who help us operate the Site, process payments, send emails, provide customer support, or perform analytics. These parties are only given the information necessary to perform their functions.

  • When required by law, court order, or governmental regulation.

  • To protect our rights, property, or safety, or those of others.

  • In connection with a merger, acquisition, reorganization, or sale of assets, in which case your data may be transferred, subject to terms no less protective than this policy.

4. Security

We take reasonable steps to protect the information you provide:

  • Data is stored on secure servers.

  • Sensitive data (like payment information) is encrypted during transmission (e.g. using SSL/TLS).

  • Access to personal information is restricted to those employees or agents who need it to perform their duties.

  • We maintain reasonable safeguards to protect information from unauthorized access, alteration, disclosure, or destruction.

5. Cookies & Tracking Technologies

  • We use cookies and similar technologies to improve user experience, analyze trends, administer the Site, track user movements, and gather demographic information.

  • You may be able to disable certain cookies via your browser settings; however, doing so may limit some functions of the Site.

6. Children’s Privacy

TeamRoc does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected personal data from someone under 13 without parental consent, we will delete that information as soon as possible. If you believe that a child under 13 may have provided us data, please contact us.

7. Links to Other Websites

Our Site may contain links to external websites not operated by TeamRoc. We are not responsible for the content or privacy practices of those sites. We encourage you to review the privacy policies of any third-party site you access.

8. Your Choices & Opt-Out

  • You may choose not to provide some information, but that may limit your ability to use certain features of the Site.

  • You can opt-out of receiving marketing emails from us by following the “unsubscribe” link in the email, or by contacting us directly.

  • You may request access to, correction of, or deletion of your personal data, subject to applicable law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” above. We encourage you to review the policy periodically to stay informed of any changes. Continued use of the Site after changes are posted signifies your acceptance of those changes.

10. Contact Us

If you have questions, comments, or complaints about this policy or how we handle your personal information, you can contact us at:

TeamRoc
Email: teamroc.fayett@gmail.com
Phone: (910) 487-8326